Frequently Asked Questions

Is the pet seen on PetConnex still available for adoption?

Animal rescue organizations are responsible for keeping the list of adoptable pets up to date. If you want to learn more about a specific pet, please contact the organization directly. To do this, go to the pet's profile and click on the 'Visit Organization' button.

How often is the PetConnex website updated?

It is the responsibility of the organizations to keep their own list of adoptable pets up to date, so the PetConnex website is constantly being updated.

How can I adopt a pet that I see on PetConnex?

The organizations using our platform have their own adoption policies and procedures and are solely responsible for the adoption of their own animals. To adopt a pet seen on PetConnex, click on the 'Visit Organization' button on the pet's profile.

Why do organizations charge an adoption fee?

The adoption fee covers the animal's healthcare (vaccinations, microchipping, spaying/neutering, deworming, etc.) while they wait for a new home, as well as in some cases, the cost of food and transportation. This fee may vary from organization to organization depending on what is included in the adoption fee. These fees help care for the other animals in the organization, whose medical bills are often much higher than any potential adoption fee.

Why wasn't I chosen for adoption?

Thank you for considering adoption as your first option! Each animal rescue organization has its own adoption process and criteria, so PetConnex has no control over this. We hope this experience doesn't change your mind about providing a loving home to a pet in need.

How can I file a complaint against an organization?

All organizations listed on our website go through an application and screening process before they can publish their adoptable pets. If you have concerns about a specific organization, please feel free to reach out to us.

What is Natural Pet Care System (N.P.C.S.)?

N.P.C.S. creates veterinary products made of natural ingredients with a serious background in veterinary medicine. In addition to the aforementioned, the motto "We are helping naturally..." also indicates that the Team is committed to support animal rights and welfare.

Why and how do Natural Pet Care System and PetConnex collaborate?

As a committed supporter of animal protection, and being one of the leading brands in the veterinary market, N.P.C.S. aims to give all the help possible to promote the adoption of animals. This will begin following a strategic agreement with PetConnex. N.P.C.S. aids the work of PetConnex in finding shelter partners and also in searching for possible adopter candidates.

Why is it good for PetConnex if you use their referral link when purchasing Natural Pet Care System products?

If you would like to purchase N.P.C.S. products for your pets while supporting one of the N.P.C.S. partner organizations, use the referral link provided by them! The PetConnex referral link is the following: https://petconnex.naturalpetcaresystem.com, with which you can also support multiple other organizations on PetConnex! If you would like to connect to another organization in the Sustainable Support System, you can find the link of each member on their data page!

What is the Sustainable Support System?

https://www.youtube.com/watch?v=M5O4RPdFUGw A donation balance is collected for pet welfare organizations through a referral system. This amount is determined by the activity of the customers who join the organization (using a referral link). This does not cost the customer extra money, quite oppositely, customers receive discounts after their own purchases and also after customers who came through their recommendation. Furthermore, the animal rescue organizations taking active part in our mission receive additional support from N.P.C.S. with free products or discounts.

What products can you order from the Natural Pet Care System online store?

Product group I: Burgimmune Premium IMMUNE BOOST An anti-tumor, roborizing, regenerating, anti-allergic, immunomodulatory, anti-inflammatory, well-being-improving, nervous system-supporting combination. It supports the body in preventing and overcoming diseases. (with beta glucan, medicinal mushroom, spirulina, vitamins) II. product group: Natural Pet Care System MULTIVITAMINS Good digestion and well-being, calm life and general health. They take care of maintaining the necessary vitamins, trace elements and minerals. (with golden root extract = increasing stress tolerance and with probiotics = healthy intestinal flora) III. product group: N.P.C.S. Bone, Cartilage, Joint, Muscle: Protection - Support - Strengthening FLEXI - FOR EVERYDAY USE (with lactoferrin and turmeric) FORTFLEX - WITH NATURAL PAIN RELIEF (with devil's claw and frankincense extract, increased amount of lactoferrin)

What makes Natural Pet Care System veterinary products special?

Products with a complex, special composition made of natural and premium quality raw materials, backed by decades of veterinary experience. Products recommended for dogs and cats of any age and condition! For prevention, and even if there is a problem!

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